We accept all major credit cards (Visa, MasterCard, American Express) as well as PayPal for your convenience.

Please contact us at info@mybeads.shop as soon as possible. If your order has not yet been shipped, we will do our best to accommodate your request. Once an order has been dispatched, we are unable to make any changes.

Yes! We are proud to be a major supplier for jewelry brands. Please visit our Wholesale page for more information on how to apply and get access to special pricing.

All of our products are carefully packed and shipped from our main workshop in Ankara, Turkey.

We offer two shipping options to the US: Standard International Shipping (10-20 business days) and Express International Shipping (3-7 business days). For more details, please see our Shipping Policy page.

We are a US-registered company, and our goal is to provide a seamless, local shopping experience. All duties, taxes, and import fees for orders delivered within the United States are handled entirely by My'Beads. The price you see on our site is the total price you'll pay, delivered right to your door. Shop with complete peace of mind!

We take quality seriously. Many of our plated items are treated with a special anti-tarnish coating to extend their life. However, all plated jewelry components can eventually tarnish with exposure to moisture, air, and chemicals. For the best longevity, we recommend storing your supplies in a dry place and keeping finished jewelry away from water and lotions. For maximum durability, consider our Stainless Steel collection.

The majority of our products are nickel-free and lead-free. We always include detailed material information in the "Details & Specifications" section on each product page. Please refer to the specific product's description for exact details.

We offer a 30-day return policy for items that are unused and in their original condition. For full details and instructions on how to start a return, please visit our Return Policy page.

Welcome to the creative world! We're so excited for you. We highly recommend starting with one of our All-in-One Starter Kits, which include everything you need for your first project. Also, be sure to check out our Project Gallery for easy-to-follow tutorials and endless inspiration!