Preguntas Frecuentes

Frequently Asked Questions

Do you offer free shipping?
Yes! Free shipping on all orders over $30 within the United States.

How long does shipping take?
Orders ship within 1-2 business days. Delivery typically takes 3-7 business days within the US.

Do you ship internationally?
Currently we ship to the United States. International shipping is coming soon!

Are your beads genuine?
Absolutely! We source directly from artisan workshops in Czech Republic, India, and Turkey. Every bead is authentic.

What sizes do your beads come in?
We carry beads from 2mm seed beads to 20mm+ statement beads, in every shape and material.

Do you sell finished jewelry?
Yes! Browse our Handmade Jewelry collection for ready-to-wear pieces.

What is your return policy?
We offer a 30-day return policy. Visit our Return & Exchange page for details.

Can I cancel my order?
Contact us within 2 hours of placing your order and we'll do our best to cancel it before shipping.

Do you offer wholesale pricing?
Yes! Visit our Wholesale page to learn about bulk pricing and minimum orders.